Privacy Policy

Last updated: 9th May 2026

This Privacy Policy describes how Phil Sproson Photography (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit philsprosonphotography.com (the “Site”) or make a purchase from the Site.

CONTACT INFORMATION

For privacy-related enquiries, please contact us at:

Email: phil@philsprosonphotography.com

Postal address: Fern Royd, Hathersage, S32 1AU, United Kingdom

1. WHAT PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device information

  • Examples collected: browser version, IP address, time zone, cookie information, pages or products you view, search terms, and how you interact with the Site.

  • Purpose: to load the Site accurately and perform analytics to optimise our Site.

  • Source: collected automatically via cookies, log files, web beacons, tags, or pixels.

Order information

  • Examples collected: name, billing address, shipping address, payment information (including credit card details or PayPal email), email address, and phone number.

  • Purpose: to provide products or services to you, process payments, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for potential fraud, and (with your consent) provide marketing information about our products.

  • Source: collected directly from you.

Customer support information

  • Purpose: to provide customer support.

  • Source: collected directly from you when you contact us.

2. HOW WE SHARE YOUR PERSONAL INFORMATION

We share your personal information with service providers to help us provide our services and fulfil our contracts with you. For example:

  • Payment processors (such as Stripe, Google Pay and Apple Pay) to handle payments securely.

  • Shipping providers (such as Royal Mail) to deliver your orders.

  • Email service providers to send you order confirmations and (with your consent) marketing communications.

  • IT and analytics providers (such as Google Analytics) to help us understand how visitors use our Site.

We do not sell your personal information to third parties.

We may also share your personal information to comply with applicable laws and regulations, to respond to a lawful request for information, or to otherwise protect our legal rights.

3. BEHAVIOURAL ADVERTISING

We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners (such as Facebook and Google).

  • This is done through cookies or similar technologies, which you can consent to via our cookie banner.

You can opt out of targeted advertising by:

4. LAWFUL BASIS FOR PROCESSING (UK GDPR)

If you are a resident of the United Kingdom, we process your personal information under the following lawful bases:

  • Your consent (e.g., for marketing emails or cookies);

  • Performance of a contract (e.g., processing and delivering your order);

  • Compliance with legal obligations (e.g., retaining financial records for HMRC);

  • Legitimate interests (e.g., improving our Site and preventing fraud), provided these do not override your fundamental rights.

5. DATA RETENTION

When you place an order through the Site, we will retain your personal information for 6 years from the end of the relevant tax year, as required by UK tax and consumer protection laws. After this period, we will securely delete or anonymise your information unless you have asked us to retain it for longer (e.g., for marketing purposes with your consent).

You have the right to request erasure of your personal information earlier. See Section 7 below for details.

6. AUTOMATED DECISION-MAKING

We do not engage in fully automated decision-making that has a legal or significant effect on you. However, our payment processors may use limited automated fraud detection tools (e.g., temporary blocking of suspicious IP addresses or credit cards). These measures are temporary and do not have a legally significant effect on you.

7. YOUR RIGHTS UNDER UK GDPR

If you are a resident of the United Kingdom, you have the following rights:

  • Right to access – You can request a copy of the personal information we hold about you.

  • Right to rectification – You can ask us to correct inaccurate or incomplete information.

  • Right to erasure – You can ask us to delete your personal information (the “right to be forgotten”).

  • Right to restrict processing – You can ask us to limit how we use your information.

  • Right to data portability – You can request a copy of your information in a machine-readable format.

  • Right to object – You can object to processing based on legitimate interests (e.g., direct marketing).

  • Rights related to automated decision-making – You can object to solely automated decisions that have a legal effect on you.

To exercise any of these rights, please contact us at phil@philsprosonphotography.com. We will respond within one month (free of charge).

8. COOKIES

A cookie is a small file downloaded to your computer or device when you visit our Site. We use the following types of cookies:

  • Strictly necessary cookies – Required for the Site to function (e.g., shopping cart, checkout). These do not require consent.

  • Functional cookies – Remember your preferences (e.g., region selection).

  • Performance cookies – Help us understand how visitors use our Site (e.g., Google Analytics).

  • Targeting/advertising cookies – Used to show you relevant ads on other websites. These require your consent.

Most cookies we use are persistent and expire between 30 minutes and 2 years from download. Session cookies expire when you close your browser.

You can control cookies through your browser settings (usually under “Tools” or “Preferences”). Blocking cookies may affect your user experience and some parts of the Site may not work fully.

When you first visit our Site, you will see a cookie banner asking for your consent to non-essential cookies. You can change your cookie preferences at any time by clicking the “Cookie Settings” link in our footer.

9. DO NOT TRACK

Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection practices when we detect such a signal from your browser.

10. DATA TRANSFERS

Your personal information may be transferred to and stored on servers located outside the United Kingdom (e.g., the United States or European Union). Where we transfer your data outside the UK, we ensure adequate safeguards are in place, such as:

  • UK-approved Standard Contractual Clauses (SCCs);

  • Transferring only to countries with an adequacy decision from the UK Government (e.g., the EU, Japan, South Korea).

For more information, please contact us using the details above.

11. CHILDREN’S PRIVACY

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. The “Last updated” date at the top of this page indicates when changes were made. We encourage you to review this page periodically.

13. YOUR RIGHT TO COMPLAIN TO THE ICO

If you are not satisfied with our response to a privacy complaint, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) , the UK supervisory authority for data protection.

ICO contact details:

  • Website: https://ico.org.uk/make-a-complaint/

  • Telephone: 0303 123 1113

  • Postal address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We would, however, appreciate the opportunity to resolve your concerns before you approach the ICO. Please contact us first at phil@philsprosonphotography.com.